The Internet has been buzzing in the last week with angry Yahoo Mail users, who discovered the email service they have been using has changed, adopting a look and feel similar to that of Google’s Gmail. Many have taken to the Internet to vent their frustration.
“The first time I saw this I thought I had some kind of virus,” reports Lucille, of Heathsville, Va. It looked completely different. New emails with the same subject line as an old email doesn’t show up on a new line, but rather is connected to the old emails. It’s easy to miss something.”
That’s something Gmail users have always had to deal with. And indeed, the Yahoo Mail program now looks a lot like Gmail, which might not be surprising since CEO Marissa Mayer came over from Google.
Petition
Yahoo Mail user Jan Hyatt, of Severna Park, Md., says she chose Yahoo for her email because she didn’t like Gmail. Angered by the change, Hyatt has submitted a petition for Change.org, calling on the company to go back to the old interface.
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“Many of us have used Yahoo mail for over a decade,” the petition reads. “It’s been reliable, functional and served the needs of a wide variety of people – for personal and business use. Yahoo has changed it, taking away the ability to organize emails, switch from writing to reading emails without losing work, incorporating ads into the inbox (that, if clicked on by mistake, lead to spam websites) and hiding essential functions, like printing.”
Hyatt says, under the new system, years of emails are disappearing, contact lists are being deleted, orders are disappearing before they can be filled and, in at least one case, a flight squadron couldn’t get flight plans.
“Yahoo Mail no longer works,” Hyatt said in an email to ConsumerAffairs. “I hear from users who have already moved to other providers or front-ends, and from many others who are looking at options to move as well.”
Date: October 22, 2013