Seattle – Starbucks reportedly plans to soon include an automatic tipping feature on its Square mobile payment app.
According to the Wall Street Journal, Starbucks, which currently only uses the payment features of the Square app, will deploy a feature that both automatically prompts a customer to leave a tip in appropriate situations and computes tip amounts for them.
The Square tipping feature prompts users to leave a tip roughly 45% to 50% of the time. It will automatically compute and offer three tipping options – basic (15%), better (18%) and best (20%). A Square spokesperson told the Wall Street Journal that most customers will select the “better” option when given those choices.
Date: February 18, 2014
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