NEW YORK — Best Buy’s interim CEO said Thursday that the electronics seller is operating below its full potential but is committed to changing in fundamental ways.
Still, he and other executives offered few specifics at the company’s annual meeting, and shares slipped nearly 4 percent.
Best Buy is trying to combat the “showrooming” of its stores, as consumers test out products at its stores but go home and buy them cheaper online or at discounters. The company is also recovering from internal drama. Its CEO abruptly resigned in April during an investigation into his relationship with a female employee. Founder and Chairman Richard Schulze also resigned after the investigation deemed he knew about the relationship but did not disclose it.
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