Using NoteSwift’s speech recognition technology, Allscripts looks to combat physician burnout and burden within its EHR.
Allscripts announced a partnership with NoteSwift Inc. to implement its voice recognition software into the vendor’s EHR to limit physician burnout.
NoteSwift links the EHR and Dragon Medical, a medical speech recognition software, together using the clinicians’ voice commands to navigate the Touchworks EHR.
Medical experts are increasingly looking to make it easier for clinicians to use the EHR, with some turning to voice recognition software. Voice recognition technology allows the clinician to issue voice commands to the EHR, streamlining documentation and clinical notetaking.
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NoteSwift reduces the time a clinician spends creating a patient note in half, the company says, which helps control physician burnout. The provider can utilize the product to create a patient note that contains billable data, with increased satisfaction for both the patient and provider.
Using NoteSwift’s new SwiftNav technology, the provider is able to utilize voice commands to name the section of the note they want to address. The application will automatically take the clinician to that spot in the EHR. Using this technology will cut the need to click through multiple screens or on check boxes. Ideally, the voice recognition tool will make clinician EHR use hands-free.
Overall, the voice recognition technology will help providers to:
- Create a patient note in less than five clicks
- Reduce the amount of time it takes to complete a note
- Enter narrative text and structured data using medical speech recognition
- Enter ICD-10 and CPT codes using voice commands to support meaningful use guidelines and reduce reimbursement denials
This partnership is made possible by the Allscripts Developer Program, which connects the Allscripts EHR to a number of innovative technologies that ease clinician EHR use.
“The Allscripts Developer Program supports integration with multiple Allscripts products, including TouchWorks, Professional EHR, Practice Management and Sunrise Acute Care solutions”, said Stanley Crane, the chief innovation officer and general manager of the, Open Business Unit at Allscripts. “We’re excited to see partners like NoteSwift integrate with multiple products through the Allscripts Developer Program to enable more of our clients to streamline their documentation and see more patients.”
More health systems are utilizing virtual assistants to reduce administrative burnout and burden on providers and to streamline EHR use.
Google Cloud recently announced a collaboration with Suki, an artificial intelligence powered, voice-enabled digital assistant, that will offer its digital clinical assistant and its voice technology ideally to address physician burnout.
Under this collaboration, Suki will be able to develop and improve language models, adapting to a physician’s personalized commands. Suki will implement its ability to accurately enhance clinical documentation or information retrieval from EHRs into Google’s advanced AI and machine learning technologies.
“Google’s AI and cloud offerings are already advancing innovative, new clinical solutions across the health care system. As a partner of Google Cloud, we hope to provide even greater value to enterprise health systems by improving clinical workflows, relieving physician burnout, and, most importantly, help more doctors in more specialties remain focused on delivering high-quality care,” said Punit Soni, founder and CEO of Suki.
“We look forward to working together to improve the ability of doctors to practice medicine and reduce physician burnout,” said Aashima Gupta, director of Global Healthcare Solutions at Google Cloud.
In spring 2019, Beth Israel Deaconess Medical Center CIO Manu Tandon told EHRIntelligence.com he anticipates virtual assistants will play a significant supporting role in care delivery.
“They could help with triaging; they could help with access in some cases. I certainly don’t see them replacing the core of the physician function, but they can be a supporting actor,” Tandon said.
“We want to figure out how we take the ability to listen in the room, which is what some of the tools like Nuance or Alexa can do, and turn that into some actionable items,” Tandon concluded. “For example, if the doctor has a patient and they want to order a lab, could that lab get ordered in the background?”
Source: EHR Intelligence