Ephraim McDowell Health has partnered with Allscripts EHR to improve patient engagement and care quality.
Kentucky-based Ephraim McDowell Health has expanded its partnership with Allscripts EHR as part of an effort to boost its ability to engage patients through mobile applications.
The health system will work with Allscripts to upgrade its enterprise and mobile patient engagement platform.
“Innovative providers across the United States are realizing that FollowMyHealth offers the most comprehensive and integrated enterprise and mobile patient engagement platform on the market,” said Allscripts Senior Vice President Raj Toleti.
“By adopting a strategy that goes beyond the portal, they are significantly improving the patient experience for millions of people, driving digital transformation that enhances their health and the caregiver’s bottom lines,” Toleti added.
Ephraim will use Allscripts’ FollowMyHealth mobile and enterprise patient engagement platform to connect providers, hospitals, and health systems with their patient populations. The health IT platform will enable providers to better manage care quality and interact with patients.
The customizable health IT platform will help the health system meet the needs of providers in an increasingly complex, digitized healthcare environment.
FollowMyHealth currently serves more than 17 million connected patients through its patient portal. Allscripts’ HealthGrid platform has bumped that number up to 40 million. By implementing FollowMyHealth, healthcare organizations are able to engage up to 70 percent of their patients in their own care management.
“We as an industry must be prepared for the evolving healthcare IT landscape and start now on creating intuitive access to our services, a simplified method of enabling personalized outreaches, and improve how we coordinate a patient’s care journey,” said Ephraim McDowell Health CIO Gary Neat.
“That is why we have decided to expand our partnership with FollowMyHealth and continue to enhance our patient engagement strategy and capabilities,” Neat continued.
By deploying Allscripts’ patient engagement and enterprise management solutions as a single connect platform rather than through several disconnected mobile apps, Ephraim McDowell Health is streamlining the patient experience, facilitating health data exchange, and ensuring patients can easily stay engaged in their own treatment.
The Ephraim McDowell Health system is a comprehensive, integrated healthcare delivery system serving more than 119,000 residents from six counties across central Kentucky. Ephraim McDowell Regional Medical Center is the health system’s main campus, with 222 licensed beds.
The Ephraim network also includes two 25-bed critical access hospitals: Ephraim McDowell Fort Logan Hospital and Ephraim McDowell James B. Haggin Hospital.
Allscripts recently began offering users EHR-integrated multifactor authentication to improve identity proofing during electronic prescribing of controlled substances.
The health IT company partnered with identity proofing services provider ID.me to enable providers to verify their identity online in compliance with Drug Enforcement Administration regulations.
“With secure digital identity, malicious actors will have a much more difficult time perpetrating opioid abuse,” said ID.me CEO and founder Blake Hall.
“Our solution conforms to rigorous federal requirements for prescribing controlled substances, yet we have taken great care to ensure the process is also accessible for providers so they can spend as much time as possible caring for patients,” Hall continued.
Users gained access to the new feature this month. Healthcare providers are required by federal law to completely stop using paper processes to prescribe controlled substances and transition to only using electronic prescribing for controlled substances EHR functionality after January 2021.
The new feature will allow Allscripts prescribers to verify their identity and validate their credentials, including their DEA and NPI identifiers. Registration for multifactor authentication is conducted through an online self-serve flow or over video chat with an ID.me call center representative.
Date: April 01, 2019