Novant Health Brunswick Medical Center offers patients new self-service kiosks linked to electronic health records.
Patients at the Bolivia hospital are encouraged to use the kiosks to check in for preregistered appointments, “making healthcare simpler and more convenient,” according to a news release from Novant Health.
The new tools also allow patients, in English or Spanish, to update demographic information, review insurance information, scan ID and insurance cards, sign consent forms with an electronic signature, make credit card payments on previous account balances and request an activation code for MyChart, a free, secure tool available online and through a mobile app that allows patients to view their medical records, such as laboratory results or snapshots of their current medications.
When patients arrive for an appointment, they can check in using their name or biometrics via the kiosk, which uses an iris-scanning camera to connect patients to their electronic health records, according to the release. The kiosks, which launched last month, prompt patients to complete their check-in process, but Novant Health staff remain available to answer questions or check in patients through admitting.
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Novant Health Brunswick Medical Center transitioned to an electronic health record system in March. Novant Health is continuing to create a single patient record through all of its facilities, according to the news release.
“The most exciting benefit of this technology is that up-to-date patient information is always accessible to our patients and their caregivers, no matter where the patient enters our system,” Shelbourn Stevens, president of Novant Health Brunswick Medical Center, said in the release.
Date: July 10, 2015