eClinicalWorks is partnering with key industry payers to provide bidirectional interoperability solutions.
eClinicalWorks has announced a collaboration with Humana to provide advanced bidirectional interoperability through its healow Insights integrated services.
The partnership, which will also include work from Guidewell and Medicaid payer Trusted Health Plan, aims to enhance the relationship between payers and providers at the point of patient care and throughout the patient care experience.
“Our goal is to develop strong partnerships to advance the boundaries of medicine significantly,” said Rohit Shinde, vice president of healow Insights. “Working with Humana, GuideWell, and Trusted Health Plan, through the healow Insights integrated services, healow Insights will help to better revolutionize value-based care delivery between payers and providers by providing the 360-degree view of member’s data.”
The companies will work together on the healow Insights platform to give providers a holistic view of members’ health data, to improve clinical care delivery, and enable seamless access to updated patient information.
Providers will have access to patients’ data, along with clinical and price transparency, to better assist in shared decision-making.
Additionally, providers will be able to eliminate disruptive and time-consuming methods used to access data. healow Insights utilizes its Point of Care Alerts (POCA) and Discrete EHR Data (DEHR) to help payers and providers in making better patient care decisions in the interest of quality and value.
This latest move is a step forward for payers and providers, which have historically struggled with data exchange between themselves. Payers and providers can both seriously benefit from having data about members or patients that the other has, but that exchange has long been a thorny topic.
Better interoperability between key provider EHR vendors like eClinicalWorks and payers like Humana and Trusted Health Plan may be a step forward in this area.
eClinicalWorks has also been making moves connecting health information exchanges.
At eClinicalWorks’ 2019 National Conference in late October, the company announced a commitment to nationwide interoperability, outlining its work on the provider experience with integration between the Carequality Interoperability Framework and the CommonWell Health Alliance networks.
The health IT company ensured complete and accurate patient information to facilitate care with seamless integration across the two networks.
“By making CommonWell services available to all of their customers, eClinicalWorks is providing its clinicians and our healthcare system a huge advantage in delivering optimal care,” said Jitin Asnaani, executive director of CommonWell Health Alliance at the time. “By having access to health data, irrespective of geography, clinician or health system, clinicians, practitioners and individuals are empowered to help improve care coordination, the patient experience and health outcomes.”
eClinicalWorks’ on-demand self-service option has made the company more popular with providers. In September 2019, over 50 million documents were exchanged by the company’s providers between CommonWell and Carequality, and over 2,000 eClinicalWorks practices enabled the capability to integrate the two networks over the past year.
“The fact that eClinicalWorks makes it easy for its customers to enable participation in nationwide exchange is very important,” said Dave Cassel, executive director of the Carequality Interoperability Framework.
“Some of the issues in adopting health IT interoperability boil down to the fact that we simply haven’t made it easy enough, or cheap enough, for providers to participate,” said Cassel. “Reducing this friction is fundamental to what we do at Carequality, and it’s exciting to see the progress being made in the eClinicalWorks user community as a result.”
Roughly 2,500 hospitals and 700,000 providers are currently connected through Carequality and CommonWell.
“At eClinicalWorks, we remain committed to the seamless exchange of data,” said CEO and cofounder of eClinicalWorks, Girish Navani. “As a member of the CommonWell Health Alliance and implementer of the Carequality Interoperability Framework, eClinicalWorks ensures providers have complete and accurate patient information at the point of care.”
Source: EHR Intelligence