Louisville-based Humana Inc. has expanded its board of directors with the election of a former CEO that has deep roots in the retail and customer services spaces.
The company announced Monday that it added Karen Katz to the board. She is the former CEO of the Dallas-based international luxury retailer Neiman Marcus Group LTD LLC. She held the role for 2010 to February 2018, according to a news release from the company.
Katz’s election expands the board from 10 to 11 members, according to a filing with the Securities and Exchange Commission.
Kurt Hilzinger, Humana’s board chairman, extolled Katz’s experience and commitment to customer service in an industry transformed by the rise of the internet.
“She brings a holistic approach to customer service, including acumen for employing technology to advance service delivery, combined with demonstrated success in growing business through forward-thinking leadership,” Hilzinger said. “As Humana works to connect with the millions of people we serve in ways that continue to help them achieve better health outcomes, Karen will provide valuable perspective and expertise to Humana’s board.”
Katz joined Neiman Marcus in 1985 and has held several top executive roles. These include being the president of Neiman Marcus Online and the president and CEO of Neiman Marcus Stores.
Katz is also a board member for Neiman Marcus Group, Under Armor Inc. (NYSE: UA) and Casper Sleep Inc. She also holds an undergraduate degree from the University of Texas and an MBA from the University of Houston.
Humana is by far the area’s largest company in terms of annual revenue. Last year, the company brought in $57 billion. It is also one of the area’s largest local employers.
Date: September 24, 2019
Source: The Business Journals