Nearly 40 insurance brokers from the Williamsport region attended a kickoff information session hosted by representatives from UPMC Health Plan at Williamsport Regional Medical Center. The session marked the launch of UPMC Health Plan to northcentral Pennsylvania. Health plan representatives spoke about features of the new plan including the value of tiered networks, health and productivity solutions, employee assistance programs, and innovative technologies for employers and their employees.
UPMC Health Plan is the ninth highest-rated health plan in the U.S. and was highest ranked health plan in Pennsylvania in overall member satisfaction according to the J.D. Power 2017 Member Health Plan StudySM in 2016 and 2017. UPMC Health Plan also recently earned the Gold Stevie Award for large call center of the year, the Voice of the Customer Excellence Award from Service Quality Measurement (SQM) Group, and the Best Large Contact Center Award from the International Customer Management Institute (ICMI).
Date:June 10, 2017