Transunion, Visitpay to Provide End-to-end Patient Payment Experience

TransUnion announced a partnership with VisitPay, an online patient financial engagement, and revenue recovery platform. The partnership aims to redefine the revenue cycle category by bringing together technologies from two market leaders to create a comprehensive solution for healthcare providers.

Improving Patient Financial Journey Through End-to-End Patient Payment Experience

In partnership with VisitPay, TransUnion Healthcare’s leading Revenue Protection® solutions will now extend beyond government and commercial insurance into patient payments – further improving the patient experience while maximizing provider revenue. Together, TransUnion Healthcare and VisitPay will improve the patient financial journey by providing an end-to-end patient payment experience, linking estimation with back-end billing and creating a data-driven feedback loop for providers to continually improve estimate accuracy, financial performance and patient satisfaction. Patients will be empowered with better information regarding their healthcare costs and be able to select a personalized payment option that best meets their unique needs.

In addition to offering VisitPay as a standalone platform, TransUnion Healthcare will be integrating its industry-leading patient access solutions with VisitPay’s.

Why It Matters

“As we explored the patient financial experience market it became clear that VisitPay was the best partner to complement TransUnion’s comprehensive revenue protection solutions,” said Dave Wojczynski, president of TransUnion Healthcare. “They engage patients to make the billing process understandable and easy to navigate. With our commitment to create a positive patient experience, it’s a natural next step for both companies to expand our reach in order to support healthcare consumers in a new way and offer a comprehensive solution to providers. Further, TransUnion will provide tools to help hospitals convert earned revenue into cash at all stages of the revenue cycle, and from all payment sources.”