- Epic was named the top Overall Software Suite for the tenth consecutive year in the Best in KLAS 2020 Software & Services report.
- Pivot Point Consulting, a Vaco Company, was named the top Overall IT Services Firm, edging out last year’s winner, Impact Advisors.
- Accenture earned the award of top Overall Healthcare Management Consulting Firm.
Today, KLAS Research announced released their annual Best in KLAS Software & Services that recognizes the leading vendors for solutions, services, and management consulting offered in the United States. Best in KLAS rankings and scores is based on information obtained from the approximately 2,500 interviews KLAS conducts with providers and payers each month.
Defining What Is 2020 Best in KLAS
Best in KLAS is awarded only in those software and services market segments that have the broadest operational and clinical impact on healthcare organizations.
Category Leader is reserved for use in select, niche market segments that don’t qualify for Best in KLAS but in which at least two products meet minimum KLAS data levels. Like Best in KLAS winners, vendors awarded Category Leader also stands out for helping healthcare organizations deliver quality patient care.
Overall Software Suite is reserved for those vendors that provide a suite of products clients would purchase to address their core IT needs. Vendors that have both a fully rated clinical and financial system, as well as ancillary systems, qualify for this overall suite ranking. Additional detail has been provided around how each vendor performs against the other enterprise suites and against the various ancillary markets in which a vendor has a product offering currently rated by KLAS.
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Annually, these interviews represent the opinions of healthcare professionals and clinicians from more than 4,500 hospitals and 2,500 clinics and account for 1,200 products and services from more than 450 vendors.
Category Adjustments for 2020
HIT Staffing becomes an additional Best in KLAS segment this year. Updates to Category Leader segments include Data Archiving, Drug Diversion Monitoring, EMR Based Interoperability Solutions, Identity & Access Management, Interoperability Platforms, Oncology – Radiation, Patient Financing Services, Payer IT Consulting Services, Remote Patient Monitoring, Revenue Cycle – Contract Management, and Revenue Integrity/Underpayment Services.
Overall Best in KLAS Awards
Epic was named the top Overall Software Suite for the tenth consecutive year in the Best in KLAS 2020 Software & Services report, released today. Additionally, Epic was named the top Overall Physician Practice Vendor, won Best in KLAS awards in eight segments, and won Category Leader awards in four segments. Pivot Point Consulting, a Vaco Company, was named the top Overall IT Services Firm, edging out last year’s winner, Impact Advisors. Accenture earned the award of top Overall Healthcare Management Consulting Firm.
Source: Hit Consultant