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Cleveland Clinic London Taps Vocera to Build Clinical Communications Platform

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December 10, 2019

Highlights on this story:
  • Cleveland Clinic London will use the Vocera Platform to standardize care team communication across the hospital when it opens in 2021.
  • The Vocera Platform integrates with more than 150 clinical and operational systems, including EHRs, physiologic monitors, ventilators and more.
  • Cleveland Clinic London is planning a two-way integration with Epic, the hospital’s EHR system. Additional integrations with a real-time location system and nurse call solution also are planned.

Cleveland Clinic London has selected Vocera Communications to use their Vocera Platform to standardize care team communication across the hospital when it opens in 2021. Nurses, physicians, consultants, and other care team members will use the wearable, voice-controlled Vocera Smartbadge, and the Vocera Vina smartphone app to quickly connect and collaborate on patient care.

Vocera Platform

The Vocera Platform integrates with more than 150 clinical and operational systems, including electronic health records (EHR), physiologic monitors, ventilators and more. Cleveland Clinic London is planning a two-way integration with Epic, the hospital’s EHR system. Additional integrations with a real-time location system and nurse call solution also are planned.

“We have an opportunity to build one of the most impressive hospitals in the world by investing in future-state technologies that are ahead of the curve in UK healthcare,” said Gareth Sherlock, Chief Information Officer, Cleveland Clinic London. “It is critical to have intelligent, integrated solutions that can be part of a connected ecosystem of innovation, people, processes and research on day one, and also to have the flexibility to expand as the health system expands.”

Cleveland Clinic London Background

The 185-bed facility near Buckingham Palace will be the Clinic’s third international location and will focus on high acuity services, including heart and vascular diseases, neurosciences, orthopedics, digestive disorders, and general surgery. Regardless of location, the health system aims to create consistent healing and working experiences for patients, families and care teams worldwide.

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For several years, care teams at Cleveland Clinic hospitals in the U.S. and the Middle East have been using Vocera solutions to connect and collaborate. Because of this successful and trusted partnership, the health system chose to implement Vocera solutions in London. Purpose-built to leverage the full software capability of the Vocera Platform, the Smartbadge and customizable Vina app enable clinicians to communicate via voice, send and receive secure messages, manage alerts and alarms, and more. The mobile solutions provide relevant contextual information to help clinicians make informed decisions quickly. With the dynamic master directory of the communication platform, clinicians can easily reach colleagues simply by saying a name, role or group.

“We are honored to be part of this journey with Cleveland Clinic London, soon to be one of the world’s most technologically advanced hospitals,” said Brent Lang, President, and CEO of Vocera. “It is an exciting time for the health system and for healthcare around the globe as a new level of innovation, patient care, safety, and experience evolves.”

Source: HIT Consultant

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