The CareVoice, an international health insurtech company based in China, who recently closed an eight-figure USD Series A funding round, has announced the launch of CareVoiceOS™, its latest product innovation that is available in mainland China and Hong Kong. CareVoiceOS™ is the first healthcare operating system allowing insurers to deliver health plans which are more tailored, efficient and compelling to their customers.
“Technology is a lever that can help healthcare stakeholders leapfrog the performance boundaries of the current ecosystem,” comments Neil Liang, Chief Product Officer and Co-founder of The CareVoice, “The aim of CareVoiceOS™ is to provide an operating system for health insurance stakeholders to connect better and yield better outcomes. It features a unique ‘Care & Cure’ offering enabling a seamless healthcare and insurance experience for insurance members. ‘Care’ offerings – i.e., Vibrant, a heart-rate based fitness engagement program – allow insurers to bring a new generation of consumer-centric health plans focused on prevention, while ‘Cure’ offerings – i.e., smart hospital directory – enable insurers to efficiently and cost-effectively address consumer pain points when navigating the healthcare system.”
CareVoiceOS™ plays a critical role to insurers as both a curator for top-notch digital healthcare services, and more importantly, a partner in product innovation through value-added services matching specific population needs, and insights generation from member behavior. Having served a total of 15 local and international leading insurance companies such as Ping An and Generali, CareVoice has gained technical know-how and understanding of insurer as well as consumer pain points to design solutions for existing gaps.
According to Ella Ding, Head of Operations at GBG, “CareVoice has provided a series of mobile-based health engagement services to many insurance clients. With CareVoiceOS™, their newly updated system, I believe insurers can manage more effectively different digital services within one platform, get integrated insights of member behavior across different services, and launch innovative health plans targeting specific populations.”
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One of the key benefits of CareVoiceOS™ to insurance members is that, in addition to providing assistance, confidence and convenience to members when seeking healthcare services, it allows members to proactively manage their health condition. CareVoiceOS™ is characterized by a connected ecosystem of wellbeing and healthcare services covering gene testing, mental health, digital health check-up, cardio-fitness and second medical opinion.
According to Dr. Bechara Saab, CEO & Chief Scientist at Mobio Interactive, a Canadian company which provides Measurable Digital Therapy for mental health, “We are excited for Am Mindfulness to be part of the CareVoiceOS™ ecosystem. This partnership empowers insurance companies to provide much more than insurance and take an active role in supporting the wellbeing of their policyholders – while simultaneously driving down costs and improving healthcare for everyone.”
As of today, CareVoiceOS™ has been made available to all current insurance customers as an upgrade, and have already enabled the design of multiple brand new health plans which are under launch preparation.
Date: October 01, 2019
Source: BioSpectrum Asia
