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Accolade Acquires MD Insider for Machine Learning Physician Performance

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August 14, 2019

Accolade, a Seattle-based leader in personalized advocacy solutions for employers has acquired MD Insider, a Santa Monica, CA-based provider of machine learning-enabled physician performance transparency. Enabled by the acquisition of MD Insider, Accolade is launching new solution called Accolade Total Care that combines data-driven physician quality insights with cost transparency to ensure members have the best health outcomes while reducing costs for them and their employers.

Machine Learning Enabled Physician Performance Transparency

Founded in 2012, MD Insider’s machine learning platform produces experiential and performance insights on millions of providers across the healthcare system. MD Insider’s team of data scientists, software engineers, and healthcare experts has developed a platform that ingests and enriches huge volumes of the latest performance data about physicians—billions of rows of data from thousands of institutions and millions of doctor-patient interactions and events. Analyzing this data, the platform algorithmically identifies key physician performance insights in areas of experience and quality, which enables proprietary matching of patients with the right doctors.

Accolade Total Care: Guiding People to their Best Primary Care Doctors and Specialists

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Accolade Total Care provides extensive intelligence on provider quality and cost to members as they conduct their own provider searches, and to the Accolade Health Assistant® and nurse representatives supporting them when they need help. Understanding the member’s care needs, the nurse uses data intelligence generated from 13+ billion claims representing 255 million unique patients, 950,000 physicians, and 1.8 million total providers to present the best primary care physician or specialist options to the member, so that the member can make a more informed decision.

Provider Quality Insights Gained through the Acquisition of MD Insider

With the acquisition of MD Insider, Accolade gains access to a world-class machine learning platform that produces experiential and performance insights on millions of providers across the healthcare system. This intelligence, gained through the company’s acquisition of MD Insider, enables Accolade members and nurses to use an intelligent platform to analyze physician quality based on a wide range of factors, including diagnosis, procedure and condition-specific clinical experience, network status, education, and risk-adjusted outcome metrics such as complications, readmission rates, and length of stay.

Why It Matters

“Physician performance has a material impact on the quality, experience, and cost of healthcare,” said Eric Wilson, CEO of MD Insider. “We’re excited to join the Accolade team and see the power of our provider data insight put into the hands of millions of individuals, their families and Accolade nurses.”

Accolade Total Care will be available in early 2020.

Date: August 14, 2019

Source: Hit Consultant

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