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Experian Acquires MyHealthDirect, Strengthening Leadership Position in Patient Access and Engagement

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August 13, 2019

Experian acquires MyHealthDirect, strengthening leadership position in patient and engagement digital care coordination platform and Experian’s data and capabilities will work together to streamline healthcare.

Experian, the global services company, announced today that it has signed a definitive to acquire MyHealthDirect, which offers a digital care coordination that optimizes scheduling for providers, payers, and consumers. This further solidifies Experian’s position as a leading provider of that simplify the financial and administrative aspects of —making tasks like scheduling, registration and check-in smoother,
cost estimates more accurate, and insurance coverage easier to verify.

“Experian Health’s mission is to use data-driven insight to connect and healthcare for all,” said Jennifer Schulz, Experian Group President Experian Health. “Joining with MyHealthDirect will further propel we deliver on that mission, giving us the potential to evolve our -end patient access and patient engagement capabilities by creating that improve consumer convenience while optimizing care across healthcare providers.”

MyHealthDirect’s intuitive technology guides patients to the right care and real-time scheduling through any digital access channel: on the web, call centers, and in provider offices. Their systems facilitate more timely to care, meeting consumer demand for self-service while creating for clients. MyHealthDirect customers enjoy call center through automated management of appointment inventory, increasing
appointment and referral rates, reducing appointment “no-shows,” and enhancing overall patient experience.

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“MyHealthDirect and Experian will realize mutual benefits around market, product development and enhancement, and best in class data,” said Tom Cox, CEO of MyHealthDirect. “We are also looking forward the resources Experian brings to the table, which will accelerate the
development of very unique products and capabilities that will clearly Experian from others in the category.”

“Across all of our businesses, Experian puts the consumer first,” said Schulz.

“That mindset drives the solutions we bring to clients and consumers because you get that right, everything else falls into place. MyHealthDirect has operating on that same premise, and together we will bring to market the that connect and simplify healthcare.”

Date: August 13, 2019

Source: Bloomberg

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