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Prudential, MyDoc to Launch Online Doctor Consultations, Telemedicine Services for Asian Consumers

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August 7, 2019

Prudential Corporation Asia
(“Prudential”) today announced it will partner with telemedicine provider MyDoc
to offer consumers access to value-added health services on their mobile
phones, including doctor consultations, electronic prescriptions and electronic
medical certificates.

Prudential is a leading life insurer and asset
manager in Asia with over 15 million customers and £151 billion in assets under management.
Singapore-based MyDoc, founded in 2012, is a leading digital healthcare
provider in Asia.

MyDoc’s services will be integrated into Pulse by
Prudential, the first app of its kind in the region offering holistic health
management to users. Pulse features self-help health and wellness tools, a
symptom checker powered by Artificial Intelligence, and other value-added
services. The Pulse app will launch in 11 markets across Asia, and can be
downloaded for free.

MyDoc offers patients a video
consultation with a doctor through Pulse, as well as the option to book a face-to-face
appointment. Electronic prescriptions, medicine delivery, electronic medical
certificates and online records will be offered in selected markets as an
additional service.

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MyDoc’s panel of doctors and pharmacy partners are
all selected using stringent standards. The consulting doctors are required to
have at least three years of private practice experience, additional clinical
and product training, and must pass test consultations prior to certification.

Mr Nic Nicandrou, Chief Executive of Prudential
Corporation Asia, said, “Prudential’s partnership with MyDoc is in
line with our commitment to make
healthcare affordable and accessible to all. MyDoc’s telemedicine services will
be part of the full cycle of healthcare and wellness services on Pulse, from
wellness tracking and symptom checking to online consultations and disease
prevention.

“By combining revolutionary
health technology and the convenience of telemedicine, MyDoc and Prudential are
helping to empower consumers to take control of their health, anytime, anywhere.
Prudential will continue to bring the best health and wellness services to
Pulse, in tandem with our local and regional partners.”

Dr Snehal Patel, CEO and co-Founder of MyDoc, said,
“We are honoured and excited to be providing pioneering support to Prudential. As
the leader in digital health innovations with over seven years of experience
across Southeast Asia, MyDoc is uniquely positioned to deliver this important regional
multi-year initiative to Prudential.

“As part of this groundbreaking project, MyDoc will
help drive improved quality and better value healthcare across the region. We
look forward to working with Prudential to improve the lives of their customers
and over 600 million people in Southeast Asia.”

Access to physicians
remains a challenge for many communities across Asia.According to World Health
Organisation data, Southeast Asia has fewer physicians on average,
at 6 for every 10,000 people, compared to developed
economies such as Germany, which has 37. [1]

With more than 2.8 billion people or 67% of Asia’s population owning
mobile phones [2], there is an opportunity
for communities to take control of their own lives and their own health through
digital healthcare. Using the digital services provided by Pulse and MyDoc, medical
care, health monitoring and health management will be at peoples’ fingertips.

Market-specific details and
launch dates for Pulse and MyDoc’s telemedicine services will be announced in
due course.

Date: August 7, 2019

Source: MENAFN

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