Most big technology companies and thriving start-ups are depending upon chatbots to automate their services to provide better customer experience. Artificial Intelligence is the biggest industry disruptor that has changed the way organizations carry their day-to-day customer operations. Chatbots are customized chat robots that communicate with customers over chat in real-time based on programmed knowledge and skills they attain through deep learning.
So as chatbots market continues to evolve, we look at 8 of the most exciting Chatbots leading organizations likely to grab headlines in the year 2020.
IBM Watson:
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The AI assistant from IBM helps the organizations create and customize chatbots quickly and efficiently without needing much programming.
Just AI
Just AI is a renowned company that offers innovation chatbots, voice assistants, and AI assistants that can be used by the organizations and enterprises to automate their customer as well as in-house work-force communication.
Pandorabots
Pandorabots provides solutions to customers through which the enterprise can create highly efficient and conversational agents. The chatbots exhibit fast learning capabilities and automate communication processes. The company has developed more than 300 thousand chatbots that have processed more than 60 billion messages to date. Pandora AI offers a wide array of services that cater to the distinctive customer needs of businesses. It provides turnkey chatbots and DIY customizable solutions to cover all the business requirements of modern-day enterprises.
Shade.ai
The company caters to the life and health insurance domain and helps the organizations and insurance companies to use AI-powered chatbots to quicken and enhance their customer interactions.
Chatfuel
Chatfuel AI provides technology to build Facebook Messenger chatbots. The company aims to make chatbot building easy without any programming skills. There is s free version of the platform also available that can help users create chatbots.
Flow XO
Flow XO is an all in one solution provider for creating, hosting, and deploying chatbots across different platforms. The Chatbots are not limited to specific platforms like Facebook messenger. With the incredible platform, users can build chatbots that can be easily incorporated into the websites and web applications. The Chatbots can also be integrated with third-party apps and shared with others.
Wit.AI
Wit.AI helps the developers to create chatbots naturally. The smart chatbots understand the human commands with ease and also comprehend the human comments and questions. As per the experts, it is an advanced bot builder. The bot created with this platform has the most comprehensive understanding of the user’s context. Wit.AI is fast growing as a significant Chatbots builder for users and developers.
Passage AI
Passage AI was founded in 2016 and is a pioneer chatbots platform company that helps the customers create highly conversational chatbots with great ease. It uses natural language processing to help companies build highly communicative interfaces. These chatbots can integrate into websites and applications with great ease. Its platform is used by Fortune 500 companies to implement chatbots that provide instant client communication.
Conclusively, 2020 is going to visualize increased use of chatbots and AI in customer communications. More and more businesses are likely to use chatbots for their customer interactions to speed up their offerings.