“At the heart of it, medicine is an art whose magic and creative ability have long been recognized as residing in the interpersonal aspects of the patient-physician relationship.” -Hall et al. 1981
The practice of medicine has changed drastically over the past few decades. Increased access to readily available information online, rampant deployment of technology, and an increasing number of chronic ailments has led to higher patient awareness and increased expectations. At the same time, this has also changed the way doctors treat patients with significantly shorter doctor-patient interactions. It is now more important than ever to develop an appreciation for the essence of medicine as an ancient art that each practitioner practices in their own unique way.
One of the pillars that allow doctors to provide effective treatment is the skill of effective communication. Unfortunately, in the rapidly changing medical landscape and with increasing numbers of patients, this has taken a back seat. It is important to remember that patience outcomes depend greatly on successful communication between the patient and the physician. The manner in which a physician communicates information to a patient is as important as the information being communicated. Patients who feel comfortable with and trust their doctors tend to be more likely to have better results when it comes to their treatment. This is because physicians who encourage open communication are often able to get a more comprehensive understanding of their patients as well as access to vital information that may otherwise be overlooked. This in turn increases the prospect of a more accurate diagnosis and for focused testing. It allows doctors to provide holistic treatments as well as to tackle lifestyle issues that may be playing a role. At the same, it greatly increases the chances of the patient adhering to the treatment.
It is important to remember that for a lot of patients, being diagnosed with a disease creates a lot of stress, which can further worsen their condition and lead to complications. Taking a humanitarian view of medicine by those practicing it is essential to foster the genuine healing of patients. Developing a relationship based on trust and communication with patients, and providing them with a comprehensive understanding of their health can lead to patients facing less stress and improving their chances of treatment and recovery.
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Effective communication is all the more essential when it comes to treating mental health, and communicating with family members of patients who are receiving critical care. Or in the scenario where bad news needs to be conveyed. In all these cases, as well as in general, it is essential for doctors and healthcare professionals to listen to their patients, provide comfort and health, and to nurture their relationship with them. While these may be difficult to define and articulate, it is the cornerstone of quality healthcare.
Source: ET HealthWorld
