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Voice Assistants in Healthcare: 3 Emerging Voice Technology Applications in Healthcare That Providers can Deploy to Cut Costs, Build Loyalty, and Drive Revenue

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December 31, 2019

Voice is making waves across industries, but the transformative power of the technology is now at a tipping point in healthcare. The opportunity for voice in healthcare is pegged to mount as the global health virtual assistant market is expected to reach $3.5 billion in 2025.

US healthcare providers’ interest in voice tech is being catalyzed by recent technological breakthroughs growing the tech’s potential to transform legacy operations.

Voice tech boasts five distinct advantages that heighten its disruption potential in healthcare and the tech is being optimized for the healthcare sphere, which is increasing the visibility of voice in health and opening the door for voice assistants to perform more sensitive and complex healthcare actions. There are also several pain points within healthcare that up the pressure on providers to tap into the voice opportunity.

In this report, Business Insider Intelligence outlines the voice opportunity in healthcare and explores the drivers propelling voice adoption in the healthcare realm. We then examine three of the highest-value voice use cases in healthcare – clinical documentation, remote care, and clinical support – and provide examples of early moving health systems and health tech companies implementing voice in each application.

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Source: Business Insider

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