Though patients are playing a more significant role than ever in managing their own healthcare, this has, somewhat paradoxically, made it more difficult for providers to engage patients with their offerings.
However, there are several IT solutions that hospitals and health systems can implement to improve patient engagement. Here, according to a new survey from Medical Group Management Association and Cedar, are the six tech tools that healthcare leaders have found to have the greatest impact on both patient engagement and practice workflow in recent years:
- Patient portals
- Automated appointment reminder systems
- Check-in technologies (e.g. kiosks, tablets, mobile apps)
- Telehealth
- Digital payment options
- Data analytics
Date: August 23, 2019
Source: Becker’s Hospital Review
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